Slow computer repair
Freezing desktop back on track
“I am very pleased now with my computer performance... he took time to explain in detail.”
Independent expertise. North Bay.
Computer repair & business IT.
Practical expertise for your home, your team, and your next technology decision. From computer repairs to network design and business systems, get clear advice and hands-on support across the North Bay.
- Same-week appointments
- No-fix, no-fee diagnostics
- Local & independent
Real fixes for the problems people actually call about
Short excerpts from verified computer repair customers, focused on the results: fixed devices, clear explanations, and less time wasted.
Printer & software help
Bad printer software figured out
“Thank goodness he was able to figure it out! There's no way I could have been figuring out bad software for my printer!”
Remote support
Help without a shop visit
“It worked... Best of all, I didn't have to take my laptop anywhere or wait for a tech to come to my home.”
In-home PC repair
Clear diagnosis and no mystery
“He walked me through what went wrong and what he was doing. He made sure everything was running flawlessly...”
Technology expertise, personal service
Resolve today's issues, strengthen your security, and plan what comes next — at home or at work.
PC & Mac Repair
Slow computers, crashes, broken screens, hardware upgrades, and clean installs — for desktops and laptops.
Cybersecurity & Malware Removal
Malware cleanup, account security reviews, multifactor authentication, and phishing prevention to reduce everyday risks.
Wi-Fi & Network Design
Coverage planning, equipment selection, Wi-Fi configuration, and troubleshooting for homes, offices, and connected workspaces.
Approved Pro Installer
Security Cameras & Smart Home
Security camera installation and setup for video doorbells, Wi-Fi cameras, IP cameras, PoE cameras, NVR/DVR systems, alerts, and remote viewing.
New Device Setup
Get a new laptop, phone, tablet, smart TV, streaming device, or smart-home device working with your accounts, apps, and network.
Backup & Data Recovery
Backup setup and recovery planning for personal files and business data, plus recovery from failing drives when possible.
Tech Training & AI Guidance
Patient coaching for individuals and teams. Learn your devices, choose useful AI tools, and build everyday workflows with attention to privacy and accuracy.
Microsoft 365 & Business Email
Business email setup, Outlook troubleshooting, Teams, OneDrive, shared files, and user access management to keep your team working.
Business IT Consulting
Technology assessments, upgrade roadmaps, budgeting, and vendor coordination. Independent guidance for your next project or your existing IT team.
A clear plan from the start
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1
Tell us what you need
A repair, a recurring problem, or a new project — we'll start with your goals and what is getting in the way.
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2
Agree on the scope
We'll assess the situation, explain your options, and agree on the work and estimated cost before starting.
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3
Deliver & explain
We carry out the agreed work, walk you through the results, and explain any recommended next steps.
Where we work
Serving the North Bay
On-site visits across Sonoma, Marin, and Napa counties — plus secure remote support anywhere in California.
- Santa Rosa
- Petaluma
- Rohnert Park
- Sebastopol
- Healdsburg
- Sonoma
- San Rafael
- Novato
- Mill Valley
- Napa
- St. Helena
- Calistoga
FAQ
Do you come to my home or business?
Yes. We do on-site visits across the North Bay. For some issues we can also help remotely — whichever is faster and cheaper for you.
Can you work with our existing IT team?
Yes. We can help with a defined project, technology planning, or hands-on troubleshooting alongside your staff and vendors. We'll agree on responsibilities, access, and deliverables before work starts.
How much does it cost?
Most work is billed hourly. We'll discuss the issue first, give you a clear estimate before starting, and keep you updated if the scope changes.
What if you can't fix it?
If we can't fix it, you don't pay. We'll also help you decide whether replacing the device makes more sense than repairing it.
Do you work on Macs and PCs?
Both. Windows, macOS, Chromebooks, iPhones, iPads, and Android devices — plus printers, routers, security cameras, video doorbells, and smart-home gear.
Can you install security cameras or video doorbells?
Yes. We help with security camera installation and setup, including video doorbells, Wi-Fi cameras, IP cameras, PoE cameras, NVR/DVR setup, motion alerts, and remote viewing apps. We do not sell alarm monitoring; we help install and configure the camera equipment you choose.
Can you help an older relative who isn't tech-savvy?
Absolutely — this is a big part of what we do. Patient, plain-English help, no judgement, and we explain things at whatever pace works.
Can my data be recovered from a broken hard drive?
Often yes, depending on the type of failure. We'll diagnose for free and walk you through your options before any cost is incurred.
Reviews
Happy with our work?
A short review helps neighbors find us — and means a lot.
Let's talk about what you need
Call, text, or email to discuss a repair, an IT project, or a technology decision.